Pitman Training Cayman Islands Customer Care Seminar is perfect for anyone in a customer facing role and need to provide exception customer service. In any business customer service is critical for repeat business or new business as customers will remember and talk about the poor service they received over the good service received.
This seminar will cover topics such as how to make customer care exceptional, managing customer expectations, active listening is better listening and keeping calm and calming the upset customer, handling complaints, getting the problem solved and how to make improvements, plus other relevant topics.
Contact Pitman Training Cayman Islands today to enquire about the next scheduled seminar.
The best way to make sure your trainhing programme suits you, your skills, your ambitions and your busy schedule, is to get in touch with us for a free, friendly expert career consultation.